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Contact support and send feedback

Email the MovesBook team, or send a bug, an idea or your thoughts with the feedback form in your profile.

The FEEDBACK form in MY PROFILE

Email us

Write to hello@movesbook.app. We answer within 3 working days.

Before you write, the answer may already be in Frequently asked questions or Fix common problems.

Send feedback in the app

  1. Tap the round picture in the header, between the magnifier and the gear. MY PROFILE opens.
  2. Scroll down to FEEDBACK.
  3. Tap Show feedback form.
  4. Under FEEDBACK TYPE, tap BUG, IDEA, DESIGN or OTHER.
  5. Write under OVERALL THOUGHTS.
  6. Under OVERALL RATING, tap a number from 1 to 10.
  7. Optional: in TRAIN SECTION, MOVES SECTION and BATTLE SECTION, tick what you liked and write what can be improved.
  8. Under IF THE APP DISAPPEARED TOMORROW..., pick one answer.
  9. Tap SUBMIT FEEDBACK.

You see THANK YOU!. Tap CLOSE.

Overall thoughts, the rating and the last question are required. Until they are filled in, SUBMIT FEEDBACK stays grey.

What the form sends

  • Your answers.
  • Basic app info: the app version, whether you use iOS, Android or the web app, and your app language.
  • Your email, only if you tick You can reply to me by email. The box starts unticked every time. It shows only when you are signed in with an email.

The form sends no name and no files or screenshots. For how MovesBook handles your data, read the privacy policy.

If it doesn't send

You see "Something went wrong. Please try again." Check your connection and tap SUBMIT FEEDBACK again.

Your answers wait on this device until they are sent, even if you close the form or the app.

Last checked against app version 2.8.0.